Refund policy

Return Policy

Thank you for shopping at Mour Accessories. Please read our return policy carefully before making a purchase:

1. All Sales are Final:

   • We do not accept returns or exchanges on any items, except in the case of a manufacturing defect or damage during shipping. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. we only accept these requests with in 48 hours of delivery confirmation. 

2. Exceptions:

   • If you receive a defective or damaged item, you must notify us within 2 days of receiving the product. We will evaluate the issue and provide a replacement or repair if deemed necessary.
   • To request a return for a defective or damaged item, please contact us at Mouraccessory@gmail.com with your order number, description of the issue, and clear photos of the item.

3. Refunds:

   • We do not issue refunds under any circumstances. Once an order is placed and payment is received, it is considered final.

4. Cancellation:

   • Orders cannot be cancelled once they have been placed and payment has been processed. Please review your order carefully before completing the purchase.

5. Contact Us:

   • If you have any questions about our return policy or need assistance with a defective or damaged item, please contact us at Mouraccessory@gmail.com. Our customer service team will be happy to assist you.